In an emergency, phone 911
If you or anyone else is in immediate danger, dial 911 to access police, fire or ambulance services.
Are you having problems at home or at school? Did you witness a crime, or are you afraid that a situation could become dangerous? Are you confused about friends or just have questions about growing up?
There are a lot of phone numbers you can call to get help and advice from professionals, volunteers, and even other teens. Here are just a few of the phone lines that offer support to Toronto teens.
Kids Help Phone
1 800 668-6868
Available 24/7
Call to speak to a counselor live or visit the website to post a message about your problem. Online questions may take up to a week to receive an answer, so if you want an answer right away you should call instead. On the other hand, if you're shy about asking your question you can visit the website and read the answers counselors have already posted in response to similar problems.
HEYY (Hearing Every Youth Through Youth)
416 423-HEYY (4399)
Available Monday to Friday, 6pm-9pm
Call to speak confidentially and anonymously with other youth who will listen and ask questions to help you sort out your situations. HEYY does NOT offer advice since the volunteers aren't professional counselors, instead they provide an opportunity for you to talk about your problems and come to your own decision about what to do.
Distress Centres of Toronto
416 408-HELP (4357)
Available 24/7
Trained counselors offer emotional support, crisis intervention and suicide prevention to youth and adults.
Telehealth Ontario
1-866-797-0000
Available 24/7
If you have a medical issue and aren't sure if you should go to a walk-in clinic, an emergency room or can wait for an appointment with your family doctor, phone Telehealth Ontario to speak to a Registered Nurse.
Toronto District School Board Safety Line
416-395-SAFE (7233)
Message center only, available 24/7
If you're a student in the Toronto District School Board and are aware of a situation that threatens the safety or welfare of you or anyone else in the school, you can call and leave an anonymous message for TDSB staff.
Crime Stoppers
416-222-TIPS (8477)
Visit the website or call to anonymously report a crime or to provide more information on a crime to the Toronto Police.

